• Keeping It Simple Is And Isn’t More Complicated Than You Think.
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    Keeping it simple can be more complicated than you think. On one hand you have global networks such as Accelerate, a call-centre company that employs 20,000 people but they all work from home; CrisisCommons, which musters volunteers to help out in natural disaster situations, mobilizing thousands of people with little top-down direction; Even Coke and McDonald’s have survived long-term by applying single-minded branding and simple business models, respectively.…

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  • Managing Complexity.
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    We’re entering an era of overwhelming complexity, where volatility, uncertainty and ambiguity rule. Organizations are being required to deal with what are now very complex decision making environments, affected by many factors that demand constant adaptation and speed of response. From diversity in business models, management systems, and employees to diversity in customers, suppliers, and socio-political systems, leaders must respond to an ever-increasing…

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  • PINPOINTING: The Disruption Mandate.
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    The need to address growing imbalances in income and resources—and the desire to harness the potential of quickly advancing technology—creates a near-constant mandate for innovation in order to stay relevant…and employed! Brand (or even category) survival is not guaranteed in a world when all is up for reinvention. A 2013 McKinsey Global Institute report  identifies 12 technologies that could drive truly massive economic transformations and disruptions in…

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  • NANCY’S BLOG: Trust As Currency.
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    Trust. Transparency. Reputation. Privacy. Nine years ago eBay gave us a taste of what was possible. Since then, advancing technology and growing social footprints are enabling us to connect with others in ways that would have seemed reckless back then: giving rides to strangers (Lyft), letting them stay in our beds (Airbnb), entering their homes to eat a meal (Feastly). All of which are generating new social standards, both for living and transacting, and shifting expectations…

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  • The Circular Economy Offers A More Systemic And Sustainable View Of Business.
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    The Circular Economy is a future imperative to combat increasing rates of consumption and severely constrained global resources. In a world soon to be of 9 billion consumers actively buying manufactured goods, it is abundantly evident that economies and business who act in a mode of extraction only are not sustainable and will ultimately fail. When you consider that the FMCG (Fast-Moving Consumer Goods) sector accounts for more than 90% of our agricultural output, and…

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